Refund Policy
We offer Satisfaction Guarantee to ensure you feel pleased with every purchase.
Your experience with our products matters deeply to us. We want the community we are building to feel confident and satisfied with all of our offerings. Every offering is designed to be a meaningful investment in your personal growth, and our goal is for each product to provide genuine value and support your personal growth journey. Your trust in IVL means a great deal to us, and we are committed to maintaining a high standard of quality and care in everything we create.
If you are not satisfied with your purchase, please submit a request below with your:
- Order number and;
- A brief explanation of your concern
Please note: Refunds or exchanges may be requested within 14 days of purchase. Finally, all requests are reviewed on a case-by-case basis to ensure fair use of this policy and to prevent abuse.